Privacy Policy

Depending on how you interact with Nia Ritual, we may collect different categories of personal information.

Contact Information

Your name, email address, telephone number, billing address, shipping address, and other contact details.

Order & Transaction Information

Information relating to products you purchase, return, exchange, view, or add to your shopping cart, together with order history and transaction details.

Payment Information

Payment information necessary to process your purchases. Payments may be processed by third-party payment providers, and we generally do not directly store complete payment-card information.

Account Information

If account functionality is available, we may collect usernames, passwords, preferences, saved addresses, and other information associated with your account.

Device & Usage Information

We may automatically collect information such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, interactions with our website, and approximate location derived from your IP address.

Marketing Information

Your marketing preferences and information regarding how you interact with our emails, advertisements, promotions, and other marketing communications.

Customer Support Information

Information you provide when contacting us, including messages, emails, product questions, return requests, reviews, and other communications.

We may collect personal information directly from you when you:

• Place an order
• Create an account
• Subscribe to email or SMS communications
• Contact customer support
• Submit a review or other content
• Participate in promotions or surveys
• Otherwise provide information through our website

We may also automatically collect certain information through cookies, pixels, analytics technologies, and similar tools.

In addition, we may receive information from third parties that help us operate Nia Ritual, including payment processors, ecommerce platforms, fulfillment providers, analytics providers, advertising platforms, and social media services.

We may use personal information to:

• Process and fulfill your orders
• Process payments, refunds, returns, and exchanges
• Provide customer support
• Communicate with you regarding your purchases
• Maintain and improve our website
• Personalize your shopping experience
• Remember your preferences and shopping cart
• Detect and prevent fraud or unauthorized activity
• Protect the security of our website and customers
• Analyze how customers use our website
• Improve our products, services, and customer experience
• Send marketing communications where permitted
• Measure and improve our advertising
• Comply with legal and regulatory obligations
• Establish, exercise, or defend legal claims

Nia Ritual may use cookies, pixels, web beacons, and similar technologies to operate and improve our website.

• Keep our website and checkout functioning
• Remember your preferences
• Maintain your shopping cart
• Understand how visitors use our website
• Measure website performance
• Prevent fraudulent activity
• Provide personalized content
• Measure and deliver advertising

We may work with analytics and advertising partners to understand how customers interact with Nia Ritual and to measure and improve our marketing.

Depending on applicable privacy laws, certain advertising activities may be considered the sale, sharing, or processing of personal information for targeted advertising purposes.

We may disclose personal information to third parties where reasonably necessary to operate Nia Ritual.

Ecommerce & Technology Providers

Companies that provide our website, hosting, ecommerce infrastructure, software, and technical services.

Payment Processors

Providers that securely process payments and financial transactions.

Shipping & Fulfillment Partners

Companies that store, package, ship, track, and deliver orders.

Customer Support Providers

Services used to manage customer inquiries and communications.

Analytics Providers

Companies that help us understand website traffic, performance, and customer behavior.

Advertising & Marketing Partners

Platforms and providers that help us deliver and measure advertising and marketing campaigns.

Our store may be powered by Shopify.

If so, Shopify may process certain personal information to provide ecommerce functionality, including website hosting, checkout, order processing, and related services.

Shopify’s processing of personal information is also subject to its own privacy practices.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as required by law.

Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information.

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Restrict or object to certain processing
• Withdraw consent where processing relies on consent
• Opt out of targeted advertising
• Opt out of certain sales or sharing of personal information

If you are located in the European Economic Area, United Kingdom, or Switzerland, additional data-protection rights may apply to you.

These may include rights of access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

Nia Ritual and the service providers we use may process personal information in countries other than the country in which you live.

If you subscribe to our marketing communications, we may send you information regarding Nia Ritual products, launches, promotions, offers, and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails.

Nia Ritual is not intended for children under the age required by applicable law to consent to the processing of personal information.

Our website may contain links to third-party websites, platforms, or services.

Nia Ritual does not control those third parties and is not responsible for their privacy practices.

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal requirements.

When changes are made, we will update the Last updated date at the top of this Privacy Policy.